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- Contact us
Real people, here in Larnaka.
Call, write or message us in the app — in English or Greek.
Phone
[+357 00 000000]
[Opening hours below]
[contact email]
We reply within [1 business day].
In the app
Message us any time from the Help section of the app.
Visit us
[Office address], Larnaka, Cyprus
[By appointment]
Send us a message
Keep yourself safe
We will never ask for your PIN, password or one-time code.
Opening hours
| Monday – Friday | [08:00 – 18:00] |
|---|---|
| Saturday | [Closed] |
| Lost or stolen card | [24/7] |
Complaints
Making a complaint
We want to put things right. Here is how it works.
- Tell usUse the form above, email or call us and explain what went wrong.
- We investigateWe acknowledge your complaint and reply in full within [15 business days].
- Still not happy?You can refer your complaint to the Financial Ombudsman of the Republic of Cyprus.